Privacy Policy

At Rivo Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access our services.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, date of birth, and any other information you provide during registration.
• Account Information: We collect details related to your account such as account activity and transaction history.
• Payment Information: We collect payment details necessary for transactions, although we do not store sensitive financial information directly.
• Usage Data: We gather information automatically about how you interact with our services, including IP address, browser type, pages viewed, and timestamps.

How We Use Your Information

We use the information we collect for several purposes, including:

• To create and manage your account
• To process your transactions and provide customer support
• To personalize your gaming experience
• To communicate with you about promotions, updates, and surveys
• To ensure compliance with legal obligations

Legal Basis for Processing Your Information

We will process your personal data based on the following legal basis:

• Contractual Necessity: Processing your information is essential to the performance of our services.
• Legitimate Interests: We may use your information for our legitimate interests, including improving our services and security.
• Consent: Where applicable, we will obtain your consent before processing certain types of personal data.

Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have certain rights regarding your personal data, including:

• The right to access your personal data and request copies
• The right to rectify inaccurate or incomplete data
• The right to request deletion under certain circumstances
• The right to object to or restrict processing
• The right to data portability

To exercise these rights, you can contact us directly.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us understand your preferences and improve our services. You can manage your cookie settings through your browser.

Third-Party Sharing

We do not sell your personal information to third parties. However, we may share your information with trusted partners to perform services on our behalf, such as payment processing and customer support.

Security of Your Information

We employ reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please reach out to us directly.